Occupation information for Fast Food and Counter Workers District Of Columbia

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Typical education needed for entry: No formal educational credential

Typical work experience needed for a job in this occupation: No work experience

Typical on-the-job training once you have a job in this occupation: Less than 1 month on-the-job training

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• Communicate with customers regarding orders, comments, and complaints.
• Accept payment from customers, and make change as necessary.
• Scrub and polish counters, steam tables, and other equipment, and clean glasses, dishes, and fountain equipment.
• Take customers' orders and write ordered items on tickets, giving ticket stubs to customers when needed to identify filled orders.
• Perform cleaning duties, such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary.
• Balance receipts and payments in cash registers.
• Request and record customer orders, and compute bills, using cash registers, multi-counting machines, or pencil and paper.
• Serve food, beverages, or desserts to customers in such settings as take-out counters of restaurants or lunchrooms, business or industrial establishments, hotel rooms, and cars.
• Prepare daily food items, and cook simple foods and beverages, such as sandwiches, salads, soups, pizza, or coffee, using proper safety precautions and sanitary measures.
• Clean and organize eating, service, and kitchen areas.

Tools:

• Bar code reader equipment
• Commercial use deep fryers
• Commercial use food slicers
• Commercial use food warmers
• Commercial use ranges

Technology:

• Computer based training software
• Data base user interface and query software
• Office suite software
• Operating system software
• Point of sale POS software

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